Mayday

My computer is down.
3 hour conversation to Dell, 6 reroutes, one faulty microphone system, 4 frustrated operators, 2 language barriers, one persistent Thai support = new hardrive

New hard drive delivered today special order from Singapore in the hands of the incredibly hospitable Thai technical support.

However, My new hard drive has no software. Mine is back in the US. I can't run my computer without something to run my programs on. I need that software.

1 hour conversation to Dell, 4 reroutes, one perfect Miller headset, one confused Indian woman = 5 delivered software CDs.

Estimated Arrival: next Thursday

I am one terribly tired and stuck intern. I need Word and Internet access to compile a course reader, update Dwight, and keep in touch with our potential guest speakers.
Hopefully it shows up next week, but with Dell, you just never know. I've called them too many times for this situation to be straightforward.

You know technology is taking over your life when you get crackhead jittery at the thought of not having your laptop for 7 days. DELL, why must you torment me?